Interview: Senior Manager Data Experience, du: “The key is to win the customer’s confidence with regards to data charging, to prevent bill shock and deliver superior data experience.”
Khalid Siddique, Senior Manager Data Experience, du is taking part in a panel discussion entitled, “Competing through service differentiation”, on the Day One of the 4th annual LTE MENA conference, taking place on the 11th-13th May 2014 at the Conrad, Dubai, UAE. Ahead of the show he tells us a little about what Du is doing to attract and retain customers.
What carriers around the world have impressed you when it comes to innovative data packages and service propositions?
I believe Verizon Wireless has been at the forefront of LTE offerings. It has dominated America well with its LTE coverage and has impressive data and handset offers such as shareable data and cloud storage.