Posts tagged ‘Eirteic’

Landscaping QoE in a new mobile world

This guest post was written by John Twohig, Solutions Architect at Eirteic

John is a Solutions Architect at Eirteic

John is a Solutions Architect at Eirteic

Today, Mobile Service Providers find themselves struggling to cope with the increasing demand for capacity whilst maintaining a high level of customer experience. Trying to find the most flexible and cost-effective infrastructure to support next generation services whilst also attempting to reduce customer churn by providing adequate customer level Quality of Experience (QoE) & Quality of Service (QoS) can be difficult to achieve. Essentially, Service Providers are caught between a rock and a hard place.

Subscriber level QoE is a subjective matter that is a balancing act; there are a number of factors which need to be considered:

  • Localised low signal quality
  • Numbers of connections using the network in a particular area
  • The performance of a particular mobile handset
  • Download bitrate
  • Resolution and encoding of video content
  • Responsiveness of mobile or web based applications
  • User service plans

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Leaving a lasting legacy – 4G/5G Progress?

This guest post was written by Mike Hooper, Head of Sales at Eirteic

June is typically a very busy month, with a number of exhibitions to be attended. This year Eirteic attended TM Forum Live! in Nice and LTE World Summit in Amsterdam. The events created some interesting thoughts about how things are progressing around subjects such as: SDN, NFV, SON and 5G.

Mike Hooper, Head of Sales, Eirteic

Mike Hooper, Head of Sales, Eirteic

Given that we are 5 years since the first 4G rollout and 5 years from a 5G roll out, it got me thinking about how we are progressing with the management of LTE. The rollout is happening but how are we managing it? Service Providers are still using legacy platforms such as IBM Netcool and HP TeMIP.

So as we progress toward 5G, how is this going to really change? How do we manage legacy 2G, 3G services whilst maintaining LTE and assuring future 5G services.

Can we really do this using 20 year old platforms?

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