Benjamin Franklin said there were only two things certain in life: death and taxes. Well, I would like to add a third one: online threats.
Operators are facing the daunting task of keeping their subscribers (and their own networks!) safe from a slew of cyber threats that are getting more and more complex. Fraudsters use a combination of backdoor methods, engaging unwitting cooperation from innocent, targeted users.
Dwayne Ruffin, Chief Market Development Executive at CSG Invotas
This post is by Dwayne Ruffin, Chief Market Development Executive at CSG Invotas.
One of my colleagues likes to say that cybersecurity starts at the top. That is to say, security is not just a challenge for IT teams alone. A cyber attack is an attack on an organisation’s reputation, its relationship with consumers, and its revenue. We all know that consumer trust builds over time but can be wiped out in an instant and take a lifetime to rebuild.
Let’s face it, high-profile data breaches make front page news regularly these days, and the more we read about cyber attacks, the more we recognise the responsibility organisations have to protect the customer data in their systems.
But that protection is far easier said than done. The popularity of 4G LTE technology has greatly expanded the opportunities for cyber attacks and the need for improved security strategies across the board—a need further complicated by the exponential extension of the digital ecosystem through increased mobile device use. More and more payment information and other sensitive data are shared with organisations of all kinds, which leaves more and more points of contact at risk and in need of defence.