This guest post was written by Mike Hooper, Head of Sales at Eirteic

June is typically a very busy month, with a number of exhibitions to be attended. This year Eirteic attended TM Forum Live! in Nice and LTE World Summit in Amsterdam. The events created some interesting thoughts about how things are progressing around subjects such as: SDN, NFV, SON and 5G.

Mike Hooper, Head of Sales, Eirteic

Mike Hooper, Head of Sales, Eirteic

Given that we are 5 years since the first 4G rollout and 5 years from a 5G roll out, it got me thinking about how we are progressing with the management of LTE. The rollout is happening but how are we managing it? Service Providers are still using legacy platforms such as IBM Netcool and HP TeMIP.

So as we progress toward 5G, how is this going to really change? How do we manage legacy 2G, 3G services whilst maintaining LTE and assuring future 5G services.

Can we really do this using 20 year old platforms?

Most likely not, especially if we want to continue to be able to innovate and reduce operational expenditure. With the advance of mobile technology there has been little or no change to the quality of services provided, but this can only go on for so long.

A lot is being made of new hardware technologies: Small Cell and 5G, but there is not much foresight on the operational side of things, and that ultimately needs to change because managing legacy OSS is going to become increasingly difficult and with that will bring spiralling OPEX costs.

Moving to 5G will be a comprehensive task, with the transformation of user interfaces, connectivity, infrastructure and operations. Dealing with the management challenges that 5G will bring, will need planning and the creation of a 21st Century OSS architecture providing evolving analytics, automation, actionable intelligence and orchestration capabilities.

Eirteic are working with a number of service providers to deliver just that, a Unified OSS architecture that not only manages the legacy but are future proofed for 21st Century innovation. Our partners AssureNow, FNT and Cortex are providing innovative solutions to allow our customers to Unify end to end services across converged infrastructures, Simplify service management process and Enable TCO reduction.

Mike Hooper is the Head of Sales at Eirteic. He joined the company in May 2014, and brings with him 8 years’ experience in working with Telecommunication & Service Providers’ including; BT, MBNL, Manx Telecom, Virgin Media and Sky to deliver Service Assurance and Service Management solutions that meet the customer’s business objectives. Mike has a passion for relationships and his overall enthusiasm are second to none. In his spare time he Volunteers with Young Enterprise, mentoring students to run their own businesses and is also a keen sportsman.

Comments on: "Leaving a lasting legacy – 4G/5G Progress?" (1)

  1. Good to raise the awareness early, too much of the 5G focus currently is about speed and capacity. Service Providers need to improve how they assure the network, customers no longer accept it when the network ‘appears’ to be down or OTT services are unreachable, no matter whose fault it is; the blame will usually fall at the SPs doorstep. Too much is dependant on Fault Management, which arrives too late, yes products like Moogsoft (as referenced by Joe earlier) can certainly help reduce the chaos after a fault has happened, by reducing Time to Detect and then Investigate. Of course this approach is assuming there is a nice convenient fault to blame, which there isn’t always.

    In reality NOCs still don’t have an understanding of how outages are really affecting their customers or even better how to predict them, which is where CEM comes in. Pulling in usage and performance data, environmental and other external factors and applying empirical and abnormal behaviourally algorithms against them. This approach can help SPs predict possible outages or as they more likely are, over subscription or unexpected usage of network resources, and dynamically respond to the threat with the aim of avoiding the ‘fault’ in the first place, which is surely one of the delivery aims of 5G.

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